Contact - Starter Story | Retention Marketing Agency

Let's Design Your Next Stage of Growth Around the Customers You Already Have

Tell us a bit about your brand, and we'll explore whether the Story-Aligned Retention Method™ is the right fit.

Why Brands Work With Checkout Theory

  • Focused on premium e-commerce, not "any industry, any channel."
  • Bridging brand storytelling with retention science, not just one or the other.
  • Built to maximize what you already have, not push a new tool obsession.

Quick Questions

No. We explicitly design around using your existing assets and stack; you don't need to rebuild everything to see retention lift.

Our core focus is retention, journeys, and LTV. We can align with your acquisition partners so their work feeds your retention engine instead of fighting it.

Both and neither. We blend storytelling and measurable retention outcomes so creative and metrics finally work together.

FAQ

Questions? We've Got Answers.

Everything you need to know about working with us.

Most brands start seeing measurable engagement improvements within 4-6 weeks of implementing new journeys. Full LTV impact typically becomes clear over 3-6 months as cohorts mature.

We're platform-agnostic. Whether you're on Klaviyo, Attentive, Shopify, or custom stacks, we design strategies that work within your existing ecosystem.

Both. We offer standalone audits for brands who want a clear roadmap, and ongoing advisory partnerships for brands who want us in their corner long-term.

We work best with premium e-commerce brands doing $50k-$5M+ monthly revenue who have proven product-market fit but feel stuck in the acquisition treadmill.

Most CRM agencies focus on campaign execution. We focus on strategic retention architecture—connecting your brand story to customer journeys in ways that drive measurable LTV growth.

Great! We often work alongside internal teams as strategic partners, providing the frameworks, audits, and outside perspective that help your team execute more effectively.

Still have questions?